Privacy Policy

Last Updated: November 2025 | Effective Date: November 2025

Spice Mas Portal ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and register for carnival events.

Important: Please read this Privacy Policy carefully. By accessing and using Spice Mas Portal, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

  • Registration Information: When you register a mas band, traditional mas group, or vendor, we collect your name, email address, phone number, and details about your group or business.
  • Administrative Information: For parish administrators and super administrators, we collect email addresses, hashed passwords, and role information for account management.
  • Payment Information: We collect payment status and transaction information to process registrations. Payment processing is handled by secure third-party providers.
  • Usage Information: We automatically collect information about your interactions with our site (IP address, browser type, pages visited, time stamps) via cookies and similar technologies.
  • Audit Logs: We maintain audit logs of administrative actions for security and compliance purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Registration Processing: To process carnival registrations, send confirmation emails, and manage your submission status.
  • Event Management: To allow parish administrators to manage carnival events, registrations, and public directories.
  • Communication: To send transactional emails (confirmations, notifications, payment reminders) and respond to inquiries.
  • Analytics: To understand how our platform is used and improve our services.
  • Compliance: To comply with legal obligations and maintain audit trails for accountability.
  • Security: To detect, prevent, and address fraud, security, and technical issues.

3. Who We Share Your Information With

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

  • Parish Administrators: Your registration information is visible to the administrators of the parish you registered with, for event management purposes.
  • Service Providers: We share information with trusted third parties who assist in our operations (email providers, payment processors, hosting providers). These providers are contractually obligated to use your information only as necessary to provide services to us.
  • Legal Requirements: We may disclose information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations, court orders, or protect our rights and safety.
  • Public Directories: If your registration is approved, your band/group name, type, and approved status may be displayed in the public parish directory. Personal contact information is not included in public listings.

4. Data Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing and storage
  • Access controls and role-based permissions
  • Regular security audits and updates
  • Audit logging of sensitive actions

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active and as needed to provide our services. You may request deletion of your account and associated data by contacting us at privacy@parishmas.com.

Audit logs may be retained longer for legal compliance and security purposes. We will notify you of the retention period when your account is closed.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request deletion of your account and associated data (subject to legal retention requirements).
  • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at privacy@parishmas.com.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our site, and improve our services.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

8. Third-Party Services

Our platform may contain links to third-party websites and services (email providers, payment processors, storage services). This Privacy Policy applies only to our platform. We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services before providing your information.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated Privacy Policy on our platform and updating the "Last Updated" date. Your continued use of our platform constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Legal Disclaimer: This Privacy Policy is provided for informational purposes and should be reviewed by legal counsel before the platform's launch. Privacy regulations vary by jurisdiction and may include GDPR, CCPA, and other data protection laws. Please consult with legal professionals to ensure compliance with applicable laws in Grenada and any other relevant jurisdictions.